SugarCRM Pricing Increase for 2020 – Sugar values customer loyalty, rewards Customers For Life

Posted by: Dilshad Delawalla November 20, 2019 No Comments
Sugar CRM-Pricing-SugarCRM-Pricing-Professional-Enterprise-2020

SugarCRM Pricing Increase. Why?

SugarCRM Pricing Increase for 2020 has been announced. Sugar prices increased after four years. During the last four years, scores of new features have enhanced the functionality, benefits, and usability by many folds. And innovation continues with quarterly upgrades and updates.

Ongoing security risks in today’s environment are actively addressed to keep customer data safe and easily accessible.  Because of this, our customers can sleep easy, knowing their data is secure.

Sugar OnDemand cloud has 99.989% uptime. Sugar is thus ensuring continuous access and reliability for essential business functions that our customers have to depend on.   Check Sugar Cloud OnDemand uptime by clicking here.

The latest Integration and API are continually modernized to keep up with the latest technological advancements.  Thus enabling our customers to have a CRM that fits their business processes and needs rather than having it the other way around.

Tons of performance and structural improvements have created faster response times.

Numerous enhancements provide more user-friendly features and save time for end-users.

Sugar has become a highly advanced and enhanced product over the last four years. The value delivered to customers’ business growth justifies the price increase.

SugarCRM New Price for Sugar Professional and Sugar Enterprise

SugarCRM Professional

Monthly Price per User

Annual Price per User

Per User, Per Year Increase

2019 Price

$40.00

$480.00

$0 Increase for Purchases in 2019

2020 Price
$52.00
$624.00

$144.00
SugarCRM Enterprise

Monthly Price per User

Annual Price per User

Per User, Per Year Increase

2019 Price

$65.00

$780.00

$0 Increase for Purchases in 2019

2020 Price
$85.00
$1,20.00

$240.00

This price applies to all additional license purchases and renewals of Sugar Professional and Sugar Enterprise, on or after January 1, 2020.

If you are planning to renew Sugar subscription or add more licenses and would like to take advantage of the 2019 prices, call us at (214) 228-2287 or click here to request a call-back.

SugarCRM values Customer Loyalty.

Sugar walks the talk of Customers For Life. Their business model of serving customers in ways that empower them to succeed is the right business model. This is based on dedication to the service and value that makes customers for life. 

As part of this commitment, SugarCRM gives customers predictable pricing in the form of a set annual uplift above the previous year’s price up to the then-current list. The fixed yearly uplift is:

  • 8% per year for an annual subscription term
  • 6% per year for a two-year subscription term
  • 4% per year for a three-year or longer subscription term

How does SugarCRM Uplift apply?

Sugar Uplift applies to all renewals and additional seat purchases during the given year.

Applicable Uplift % is applied each year until the price reaches the current list price.

What does this mean for your next renewal?

If you are a current customer of SugarCRM using Professional or Enterprise Editions, here are some examples to illustrate how this impacts your next renewal.

SugarCRM Pricing with Annual Subscription Term

If you make a decision each year to renew the subscription for next year, you have an annual subscription term. This makes 8% Uplift apply to all purchases made in 2020 and later.

The list price, in 2020, for Sugar Professional will be $624/user/year, and Sugar Enterprise will be $1,024/user/year. See below the savings our loyal customers will enjoy.

SugarCRM Professional per User per Month

Annual Uplift

Monthly increase per User

Monthly Price Per User

Annual Price Per User in 2020

Annual Saving Per User

$40.00

8%

$3.20

$43.20

$518.40

$105.60

SugarCRM
Enterprise per User per Month

Annual Uplift

Monthly increase per User

Monthly Price Per User

Annual Price Per User in 2020

Annual Saving Per User

$65.00

8%

$5.20

$70.20

$842.40

$177.60

SugarCRM Pricing with Two-Year Subscription Term

If your business has signed a two-year subscription contract and 2020 renewal falls under this contract, the 6% Uplift will apply.  This makes a 6% Uplift apply to all purchases made in 2020 and later.

The list price, in 2020, for Sugar Professional will be $624/user/year, and Sugar Enterprise will be $1,024/user/year. See below the savings our loyal customers will enjoy.

SugarCRM Professional per User per Month

Annual Uplift

Monthly increase per User

Monthly Price Per User

Annual Price Per User in 2020

Annual Saving Per User

$40.00

6%

$2.40

$42.40

$508.80

$115.20

SugarCRM
Enterprise per User per Month

Annual Uplift

Monthly increase per User

Monthly Price Per User

Annual Price Per User in 2020

Annual Saving Per User

$65.00

6%

$3.90

$68.90

$826.80

$193.20

SugarCRM Pricing with Three-Year or More Subscription Term

If your business has signed a three-year or more subscription contract and 2020 renewal falls under this contract, the 4% Uplift will apply. This makes a 4% Uplift apply to all purchases made in 2020 and later.

The list price, in 2020, for Sugar Professional will be $624/user/year, and Sugar Enterprise will be $1,024/user/year.  See below the savings our loyal customers will enjoy.

SugarCRM Professional per User per Month

Annual Uplift

Monthly increase per User

Monthly Price Per User

Annual Price Per User in 2020

Annual Saving Per User

$40.00

4%

$1.60

$41.60

$499.20

$124.80

SugarCRM
Enterprise per User per Month

Annual Uplift

Monthly increase per User

Monthly Price Per User

Annual Price Per User in 2020

Annual Saving Per User

$65.00

4%

$2.60

$67.60

$811.20

$208.80

Want to save even more?

Any 2019 purchases will be at the current prices. You can renew the current subscription and additional licenses.  Make your purchase before December 31, 2019, to pay 2019 price.

Sign a multi-year subscription contract to drop the Sugar Uplift % for the duration of the contract.  This will save money each year of the length of the contract and double-dip into the savings.

We can put all these numbers together to figure out the best deal for your business, call us at (214) 228-2287 or click here to request a call-back.

Need help using Sugar?

We are a full-service SugarCRM Partner.  We offer Sugar Support, Training, Development Services, Best Practice Consulting, Integration services, and much more to support our customers.  Call us for assistance with your business needs.

Subscribe to stay informed about topics related to CRM.

I look forward to your comments.  Please share them below.

Leave a Reply