Sugar 5-Seat Edition – Top 5 reasons why it is the best Small Business CRM

Posted by: Dilshad Delawalla September 10, 2019 No Comments
Sugar 5 Seat Edition is best Small Business CRM - SugarCRM

CRM is an essential tool for Sales and Marketing Teams of any business. The best CRM empowers users to increase lead conversion and win repeat business.  Most of the time, a small business has specific requirements and a limited budget which creates a struggle to find the best CRM that meets their specific requirements, at the right price.  Sugar 5-Seat is a small business CRM by SugarCRM.  It is the best small business CRM available today.

Sugar 5-Seat offers extensive features and functionality at a reasonable price. It is the best SMB CRM.

Here are the top five reasons why Sugar delivers high value for every small business.

1. Sugar 5-Seat is a complete Sales and Marketing platform:

Sugar offers a full range of CRM tools for small businesses. Features like Campaigns, Lead Management, Account Management, Calendar, robust Reports, Mobile App, and Cloud deployment make it an essential tool.

Many small business CRM applications, by other companies, are an inferior subset of their Enterprise product.  Businesses soon outgrow the included functionality and they are forced to either purchase an expensive upgrade or migrate to a different CRM. This increases their cost and learning curve of their team resulting in wasted funds and time. Therefore, many businesses resolve they can not afford a real CRM and continue to use low-efficiency tools like excel and outlook.

SugarCRM offers all the essential tools needed in the Sugar 5 seat so small businesses can take advantage of high-quality tools and grow their business.

2. SugarCRM offers Flexible and Scalable Platform:

Sugar is a flexible platform conforming to the business needs of customers because it offers features like Custom Modules, extendable Data Structure, unlimited API, and user-friendly administration tools to support the evolving needs of businesses.

As business and teams grow, business needs will evolve and expand which will require the CRM to evolve.  SugarCRM is the best CRM for growing companies because it makes growth easy.

Sugar 5 Seat makes adding seats and upgrading to other Sugar Products is easy because these have no negative impact on the customization, configuration, and data that is already in the system. There is no need for any data migration or re-creation of features when adding new users or after an upgrade.

3. Robust Security from the Best CRM:

Sugar provides field, record-level security, and access level privileges through the creation of Roles and Teams. Each user has a Role assigned and their permissions are based on this role when using Sugar. The role regulates access to modules and fields they need to perform their job efficiently. A role streamlines the user experience.

SugarCRM User Security - Role Setup
SugarCRM User Security – Role Setup

Teams provide access to data needed by the users and nothing more so territory management can be done efficiently.  This feature helps users stay focused on the information they need without having to swift through irrelevant records. Teams assist with maintaining data privacy because it implements as per need data permissions.

4. Affordable Price and a Great Buy:

Sugar 5-Seat is $2,700/year, which is $45/user/month. This subscription is an annually paid contract.  It is in a very affordable investment for Small Businesses. Any other comparable products cost upwards of $75/user/year which is almost double.

Sugar 5-Seat is a great buy because it offers everything a small business needs.  It is not a bait to get businesses to upgrade to Enterprise level editions.  This edition of SugarCRM already has Enterprise level security, features, and tools which are not available in other Small Business CRM Packages.

Most CRM – Small Business Editions are glorified Rolodex. The features are designed to hook users, hold the data, and then force an upgrade when real Lead, Opportunity, and Relationship management is needed.

Sugar offers excellent value as there is little need for an upgrade from this package unless more than five users are needed.

5. Cloud and Mobile included:

The Sugar 5-Seat Edition is hosted in the Cloud.

Cloud hosting frees the business from having to manage the server, backups, antivirus, database, and other tools needed for running the CRM and keeping data secure.

Sugar Cloud uptime is over 99%, meaning the chances of outage are low.

The Sugar Mobile App is included. Mobile App is one of the best in the market. It allows users to have access to all the essential information needed on the go. It can configure to provide easy to navigate menus and screens for the busy professional.


Small Businesses and Small Teams (at larger businesses) are microcosms. They need high-quality tools to be successful and grow.  State of the art CRM is essential for all businesses including small businesses.

The best CRM tools, for Lead and Opportunity Management, Relationship Management, are essential for their success despite a limited budget and a small number of users.

Sugar 5-Seat Edition is the Best Small Business CRM.  It has no limits on the number of contacts, API calls, and has an open platform for customization and integration.  A small business can expect to use this Edition for years to come without a need for an upgrade.

Every small business can count trust their purchase of Sugar 5 Seat Edition will serve them well for years to come and empower them to grow their business by making customers for life.

We are here to serve your business needs:

We, Alycom Business Solutions, are SugarCRM Implementation Partner and experts at working with Small Businesses (and smaller teams of bigger businesses).  At Alycom, we provide the best CRM tools and services at affordable prices along with great customer service.

We provide best-practice consulting, data migration/cleaning services, configuration, customization, integration, training, and add-ons to assist our customers.

If you are part of a small team in need of a CRM or not happy with what you have, please give us a call at (214) 228-2287 so we can assist you in getting back to what you do best and grow your business.  We specialize in optimizing Small Business CRM benefits offered by Sugar and look forward to working with you.

Please share your feedback in the comments section, we look forward to reading and responding to your comments.

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