Until we met Dilshad and began working with Alycom we were very frustrated with SugarCRM and the ability to get anything done with our partner. We would have terminated the use of Sugar if we had enough cycles for the project. Alycom has turned that completely around for us. They are very knowledgeable about how Sugar works and very efficient in helping us get what we need out of the system. When we have requested customizations they have been extremely responsive, effective, and affordable. I would recommend Alycom to anyone using SugarCRM.
Dilshad has been a partner in the true sense of the word on our company's CRM implementation for more than 3 years. Dilshad is helpful, responsive and knowledgeable and demonstrates genuine interest in the success of our business. She has a hands-on, personal approach which I appreciate.
Dilshad, at Alycom Business Solutions, provided routine maintenance and the technical know-how to support our CRM installation, both locally and at our remote office. She has also confidently foreseen how our needs and new technologies might intersect, and made recommendations to enhance our day-to-day business operations dramatically.
I have used Dilshad several times to help me with Goldmine upgrades and crashes. Her deep expertise, professionalism, cheerful attitude and integrity make her a superb Goldmine CRM consultant.